Knowledge gaps
Find questions where the avatar lacked information or confidence.
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Knowledge quality control
Feedback from avatars
See which knowledge your avatars are missing
Get signals from real conversations, review difficult user questions, and improve avatar answers with that feedback.
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Section capabilities
Feedback from avatars
Conversation context
Review the user question, avatar answer, and why it was passed to the owner.
Growing expertise
Add missing materials and gradually raise the quality of consultations.